Set coverage
Agencies register the outcodes they genuinely operate in.
Uniform location data turns referrals into cleaner matches and smarter growth priorities.
Every referral requires a postcode. Every agency selects the outcodes it covers. PatchRelay uses that shared geography to match opportunities and flag areas where the network needs onboarding.
The outcode engine
One location framework powers three parts of the platform.
The same Great Britain outcode dataset supports agency coverage selection, referral matching and the superadmin uncovered-area CRM. That keeps the system consistent from first setup to live operational prioritisation.
- Agency selects coverage outcodes from a controlled dataset
- Referral postcode extracts the outcode automatically
- Matching searches against registered outcode coverage
- No receiving coverage creates a superadmin priority
Receive matches
Live referrals search those outcodes for suitable receiving agents.
Flag gaps
Uncovered referrals are visible to superadmin immediately.
Onboard prospects
Potential agents can be recorded against gap outcodes and contacted.
Operational example
A live referral can become the reason to recruit in a missing patch.
If a referral arrives for an outcode with no registered receiving agent, the system does not hide that failure. It surfaces it. Superadmin can log estate agents in that area, contact them and invite them to register against a live opportunity.
- No-coverage referral alert
- Prospective non-registered agencies attached to the outcode
- CRM-style contact and follow-up route
- Coverage intelligence becomes business development action
Referral postcode entered: L12 8AA
The system extracts L12. If no active agency coverage exists, the referral is prioritised for superadmin onboarding action.
PatchRelay grows where actual referral demand already exists.
That is stronger than guessing where to cold-call first.
Coverage creates leverage